Shipping & Delivery

Where we ship

We ship Australia-wide, to every state and territory, including PO boxes and parcel lockers.

Processing

Orders are picked and packed within 1–2 business days. Orders placed on weekends or public holidays start processing the next business day.

Delivery times

Once dispatched, estimated transit times are:

  • Metro Sydney, Melbourne, Brisbane, Adelaide, Perth — 3–7 business days
  • Regional areas — 5–12 business days
  • NT, TAS and remote postcodes — 7–15 business days

These are estimates from the carrier, not guarantees. Peak periods and weather events can add time.

Tracking

You'll get a tracking link by email as soon as your order is dispatched. If tracking hasn't updated for a few days, that's normal while a parcel is in transit — get in touch if it stalls for more than a week.

Shipping cost

Shipping is calculated at checkout based on your delivery address.

Wrong address

Check your address before you pay. If a parcel is returned because the address was wrong or nobody could receive it, we'll re-send it once you cover the return postage.