Shipping policy

We ship Australia-wide.

Processing and transit

Orders are packed within 1–2 business days. After dispatch, estimated transit times are:

• Metro areas — 3–7 business days
• Regional areas — 5–12 business days
• NT, TAS and remote postcodes — 7–15 business days

Transit times are carrier estimates, not guarantees.

Tracking

A tracking link is emailed at dispatch.

Costs

Shipping is calculated at checkout from your delivery address.

Incorrect addresses

If a parcel is returned to us because the delivery address was incorrect or undeliverable, we'll re-send once return postage is covered.

Delays outside our control

Weather events, carrier disruption and peak periods can extend delivery. We'll help you chase a parcel that's stuck, but we can't control carrier timing.